Product Manager

About Us

There’s an eternal optimist in all of us who dreams of a big, life-changing lottery win. At Oz Lotteries’ we exist to make this a reality. Offering everyday Aussies more chances to win, more often — on a wide range of commercial and charity lotteries. Owned by ASX-listed company Jumbo Interactive, Oz Lotteries has operated as an e-commerce lottery retailer since 2005 and was one of the first online retailers. Today we have over 2 million customers across our website and mobile apps.

Choosing our optimised platform to play life-changing commercial lotteries (think Powerball and Oz Lotto), along with popular charity lotteries that can’t be found on other platforms.

What sets us apart is our unwavering focus on creating possibilities. Staying true to our Aussie roots, we’re motivated to innovate and perform — as a proportion of ticket sales go back to Australian charities and the Government.

About the role:

Oz Lotteries is embarking on an exciting transformational journey. Over time, our competitors’ digital experiences have caught up. Now, Oz Lotteries is reinventing itself to offer a seamless experience and a new benchmark in excitement, fun, and pleasure in play. To ensure we live up to our purpose of injecting fun into the everyday, we are changing how we go to market.

We are starting with a refreshed brand due to launch in mid-2024, followed by a range of exciting product initiatives. You will play a crucial role in this journey. As a Growth Product Manager, you will execute the loyalty program's roadmap and contribute to its strategic direction.

As part of your role, you will:

• Be part of our culture of experimentation and optimisation, improving our structured approach for running growth experiments.
• Maintain speed to deploy, working with teams to ensure rapid testing and deployment without compromising quality.
• Collaborate closely with the Marketing and Loyalty Manager to maximise ROI across channels for the loyalty program.
• Evolve financial and experimentation models, including costs, returns, and risk factors.
• Apply pricing strategies for loyalty acquisition across different customer segments and channels.
• Facilitate solution shaping, ensuring teams understand problems and solutions.
• Take ownership over outcomes, set benchmarks, and measure results.
• Champion product quality and post-incident reviews, making time for tech debt and process improvement.

What we are looking for?:

• A background working in Product Management.
• An outcome-focused mindset.
• Strong stakeholder engagement and relationship-building skills.
• Logical thinking and problem-solving abilities.
• High-level organisational skills, including prioritising workload and meeting deadlines.
• A strong understanding of technology to add value to conversations with developers

Our Ways of Working:

We believe in fostering a healthy work-life balance. Our Brisbane-based hybrid model offers the best of both worlds, collaboration and connection in our office (3 days/week) and the flexibility of working from home (2 days/week).

We also embrace flexible working hours with core collaboration times from 10am-2pm. This allows you to structure your day around your commitments and preferences, promoting productivity and well-being.

Salary:

$100,000-$150,000 p/a depending on experience

At Jumbo, we're all about ensuring our team thrives, as a valued member. You can look forward to:

• A short-term incentive program that rewards your contributions with an annual incentive payment, dependent on company performance,
• Brisbane-based hybrid working model (3 days in the Brisbane H/O, 2 days WFH),
• An Employee Assistance Program where you can access counselling and coaching sessions to improve your well-being,
• Flexible working hours for great work-life balance, (core hours are 10 am-2 pm with flexibility on how you make up the rest each day),
• A focus on talent management, including career and skills development,
• An onsite chef (Brisbane) who makes a fresh, gourmet lunch every day,
• For 120 days of any 12 months, work from almost anywhere in the world,
• Social activities - Lunchtime chess, corporate games, soccer, Friday get-togethers, The Joe Awards, quarterly team days, loads of events to celebrate DEI,
• 14 weeks of paid parental leave, 4 weeks of paid partner leave,

We are a 2024 Circle Back Initiative Platinum Employer – we commit to respond to every applicant.

Meet the Lottery Operations team

At Jumbo, we deliver an amazing lottery experience to more than 2.5 million customers around the world, and our platform is used by over 11,500 charitable and commercial partners. In Lottery Operations, we support the player experience for all these people. From our account managers, to customer support officers, to our lottery project coordinators – our service is second to none.